Customer Service Consultant

Company: VirtualVocations
Location: Warren
Posted on: November 16, 2024

Job Description:

A company is looking for a Customer Service Consultant to assist participants in a research study.

Key Responsibilities

Assist participants with questions and enrollment in studies
Place outbound follow-up calls to help participants complete study surveys
Utilize multiple software systems for documentation and data entry

Required Qualifications

2 years of experience in a high-volume call center customer service role
Basic computer proficiency and navigation skills
Proficient in Microsoft Outlook and Microsoft Teams
Basic alpha-numeric data entry skills
High School Diploma or GED

Keywords: VirtualVocations, Royal Oak , Customer Service Consultant, Hospitality & Tourism , Warren, Michigan

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